The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 23, 2020

Filed:

May. 20, 2019
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Chinna Babu Polinati, Snoqualmie, WA (US);

Madhavi Puvvada, Sammamish, WA (US);

Viral Shah, Bothel, WA (US);

M. Kurukulasuriya P Rukshan Felix Perera, Bothel, WA (US);

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/24 (2006.01); G06F 16/28 (2019.01); G06F 3/0482 (2013.01);
U.S. Cl.
CPC ...
H04L 41/22 (2013.01); G06F 3/0482 (2013.01); G06F 16/285 (2019.01); G06F 16/288 (2019.01); H04L 41/0803 (2013.01); H04L 41/12 (2013.01);
Abstract

A remote network management platform may include a database containing representations of configuration items associated with a managed network that is managed by the remote network management platform. The remote network management platform may further include a server device. The server device may be configured to obtain a plurality of preferred relationships for a particular configuration item class. The server device may be further configured to store, in the database, the plurality of preferred relationships. The server device may also be configured to visually provide indications of one or more respective pairings of relationship types and target configuration item classes from a plurality of preferred relationships, receive a selection of a particular relationship type and a particular target configuration item class in accordance with one of the indications, and store, in the database, the particular configuration item with the particular relationship type and the particular target configuration item class.


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