The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 16, 2020

Filed:

Nov. 06, 2017
Applicant:

Accenture Global Solutions Limited, Dublin, IE;

Inventors:

Abhilash Alexander Miranda, Dublin, IE;

Laura Alvarez, Dublin, IE;

Edward Burgin, Nottingham, GB;

Victor Oliveira Antonino, Dublin, IE;

Yaxuan Yu, Dublin, IE;

Gaurav Kaila, Dublin, IE;

Medb Corcoran, Dublin, IE;

Jessica Maria Kearney, Northern Ireland, GB;

Konstantinos Mammas, Dublin, IE;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/28 (2019.01); G06N 5/04 (2006.01); G06F 16/23 (2019.01);
U.S. Cl.
CPC ...
G06F 16/285 (2019.01); G06F 16/235 (2019.01); G06F 16/2358 (2019.01); G06N 5/04 (2013.01);
Abstract

An identification and management system for log entries may filter historical data and generate closed log entries as a reference dataset. A dynamic learning engine may perform statistical modelling using the reference dataset to assign predetermined categories to each of a number of open log entries. An automation index may be generated for each of the open log entries. The automation index is indicative of accuracy of the assigned categories. Some of the open log entries may be identified as priority log entries which are representative of a group of the open log entries. The assigned category of the priority log entries may be analyzed for accuracy and the results of the analysis may be used to train the statistical model so that the open log entries may be iteratively assigned and re-assigned a category until the category of each open log entry reaches a desired accuracy.


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