The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 09, 2020

Filed:

Feb. 11, 2019
Applicant:

Hewlett Packard Enterprise Development Lp, Houston, TX (US);

Inventors:

Pradeep Kumar Achi Achi Vasudevan, Karnataka, IN;

Jyoti Ranjan, Karnataka, IN;

Unmesh Gurjar, Karnataka, IN;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); H04L 12/24 (2006.01);
U.S. Cl.
CPC ...
H04L 41/5025 (2013.01); H04L 41/0866 (2013.01); H04L 41/0893 (2013.01); H04L 41/5074 (2013.01); H04L 63/1425 (2013.01); H04L 63/1433 (2013.01);
Abstract

Examples of error remediation in SaaS portals is disclosed. In an example, activity data in a SaaS portal is monitored, where the SaaS portal is from amongst a plurality of SaaS portals grouped in a portal group. The activity data includes a record of events associated with a service request processed by the SaaS portal, an alert notification on occurrence of an error in the SaaS portal, and user information relating to credentials provided by a user accessing the SaaS portal. A runtime error in the SaaS portal may be detected based on the monitored activity data. The runtime error is based on faults in a service or an Application Programming Interface (API) associated with the SaaS portal, a security vulnerability, and non-compliance with a configuration policy governing the SaaS portal. A remediation measure for the runtime error is determined and implemented in the portal group.


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