The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 09, 2020
Filed:
Apr. 28, 2016
Conduent Business Services, Llc, Dallas, TX (US);
Tridib Mukherjee, Bangalore, IN;
Varun Sharma, Kolkata, IN;
Aditya Hegde, Bangalore, IN;
Shruti Kunde, Mumbai, IN;
CONDUENT BUSINESS SERVICES, LLC, Florham Park, NJ (US);
Abstract
A method and a system for recommendation of a succession of one or more services for a service workflow are disclosed. In an embodiment, a query is received to retrieve one or more services from a repository of a plurality of services stored in a hierarchical structure. The hierarchical structure comprises a plurality of hierarchical levels, each hierarchical level in the plurality of hierarchical levels comprising a set of nodes. Each node in the set of nodes in each hierarchical level, stores a first semantic information and a second semantic information. Further, the query is compared with the first semantic information and the second semantic information associated with a first node. The first node or the second node is selected based on the comparison. Further, the first set of services or the combination of services, associated with the selected node is recommended, as the service workflow, to the user.