The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 02, 2020

Filed:

Jan. 18, 2018
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Kristen Muramoto, San Francisco, CA (US);

Patrick Beyries, San Francisco, CA (US);

Assignee:

SALESFORCE.COM, INC., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06F 3/0482 (2013.01); G06F 3/0484 (2013.01); G06F 9/451 (2018.01);
U.S. Cl.
CPC ...
G06F 3/0482 (2013.01); H04L 51/04 (2013.01); H04L 51/32 (2013.01); G06F 3/04847 (2013.01); G06F 9/451 (2018.02); H04L 51/046 (2013.01);
Abstract

In embodiments, a method may include displaying a user interface comprising at least two windows, a first window displaying a live chat with a first individual and at least one of the remaining windows displaying content related to the live chat. The method may further include receiving an indication to pop-out the first window, and in response, displaying the first window as a separate moveable window, and displaying, within an original area of the first window, additional content related to one of the live chat or the first individual. The method may further include receiving an indication from a user to change the live chat to be with a second individual, and in response to the indication: displaying the live chat with the second individual in the separate moveable window; and displaying content related to the second individual in the at least one of the remaining windows.


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