The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 26, 2020

Filed:

Jul. 16, 2018
Applicant:

Verizon Patent and Licensing Inc., Arlington, VA (US);

Inventors:

Ye Ouyang, Warren, NJ (US);

Krishna Pichumani Iyer, Basking Ridge, NJ (US);

Zhenyi Lin, Madison, NJ (US);

Le Su, Edison, NJ (US);

Assignee:

Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 24/08 (2009.01); G10L 25/60 (2013.01); G10L 15/26 (2006.01); G10L 15/22 (2006.01);
U.S. Cl.
CPC ...
H04W 24/08 (2013.01); G10L 15/22 (2013.01); G10L 15/265 (2013.01); G10L 25/60 (2013.01);
Abstract

A method, a device, and a non-transitory storage medium for estimating voice call quality include performing automatic speech recognition, for each of a plurality of voice calls, to generate recognized text for both an originating device acoustic signal and a receiving device acoustic signal. The recognized text for both the originating device acoustic signal and the receiving device acoustic signal are compared to the reference text to identified recognition errors and a voice call quality score for each of the originating device acoustic signal and the receiving device acoustic signal are determined. A correlation between the network conditions and the voice call quality scores is then determined.


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