The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 26, 2020

Filed:

Feb. 23, 2016
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Corville O. Allen, Morrisville, NC (US);

Albert A. Chung, Cary, NC (US);

Andrew R. Freed, Cary, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/332 (2019.01); G06F 16/9032 (2019.01); G06F 16/33 (2019.01); G06F 16/23 (2019.01); G06F 16/951 (2019.01); G06N 20/00 (2019.01); G06N 5/04 (2006.01); G10L 15/18 (2013.01); G10L 25/63 (2013.01); G06N 5/02 (2006.01);
U.S. Cl.
CPC ...
G06N 20/00 (2019.01); G06F 16/2322 (2019.01); G06F 16/3329 (2019.01); G06F 16/3331 (2019.01); G06F 16/90332 (2019.01); G06F 16/951 (2019.01); G06N 5/04 (2013.01); G06F 16/3334 (2019.01); G06F 16/3344 (2019.01); G06N 5/02 (2013.01); G10L 15/1822 (2013.01); G10L 25/63 (2013.01);
Abstract

A method, system and computer-usable medium are disclosed for adjusting fact-based answers provided by a question/answer (QA) system. A user submits a question to the QA system, where it is categorized into a question type. The QA system then processes the question to generate an answer. The QA system then generates an answer adjustment if it is determined that the question type and answer meet a predicted undesirable outcome. The answer adjustment may include a warning, a disclaimer, a recommendation, an alternative fact-based answer, a referral to an assistance service, or any combination thereof.


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