The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 26, 2020
Filed:
Jul. 02, 2018
Conduent Business Services, Llc, Florham Park, NJ (US);
Mark Jeffrey Stefik, Portola Valley, CA (US);
Craig Eldershaw, Belmont, CA (US);
Lu Jia, Mountain View, CA (US);
Pai Liu, Sunnyvale, CA (US);
Makiko Taniguchi, San Francisco, CA (US);
Sureyya Tarkan, Palo Alto, CA (US);
Francisco Eduardo Torres, San Jose, CA (US);
Edward Wu, San Jose, CA (US);
Peter Jarvis, Sunnyvale, CA (US);
CONDUENT BUSINESS SERVICES, LLC, Florham Park, NJ (US);
Abstract
A system and method for tagging and integrating event data into operational data with the aid of a digital computer is provided. A plurality of categories of tags are maintained, each of the categories comprising a plurality of tags. A note comprising data about an event from a user is received. One or more of the tags are assigned to the note based on the user and the data. One or more of the tags is received from the user and the note is tagged with the received tags. Operational data comprising workflow data of an objective nature is defined. The note is integrated into the workflow data using the received tags, the assigned tags, and the categories of the received tags and the assigned tags. The workflow data with the integrated note is displayed on a display.