The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 19, 2020
Filed:
May. 09, 2016
Interdigital Ce Patent Holdings, Paris, FR;
Ronald Lynn Blair, Liverpool, NY (US);
Stephen Dale Hoskins, Indianapolis, IN (US);
InterDigital CE Patent Holdings, Paris, FR;
Abstract
The present invention is directed towards a method and system for remote diagnostics in a Digital Subscriber Line (DSL) set-top box network having a head-end unit and a set-top box having diagnostics software. The diagnostics software stored in the set-top box enables the head-end unit to remotely query the set-top box about the current condition of the set-top box and, as a result, reduces the necessity of service calls and/or shipping charges that would otherwise be required. The diagnostics software generates data is response to a set-top box identification request, a software version request, a check television connections request, a check I/O ports request, a check HPNA networking request, a check USB request, a check system ICs request, a check DSL connection request, a check error codes request, a read warranty clock request, a read hours of operation request, and a perform default test request received from the head-end. Execution of the diagnostics software may be initiated as part of a periodical diagnostic test of the set-top box, at the request of a customer having difficulties with the set-top box, or in response to an alarm or alert message generated by the set-top box.