The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 19, 2020
Filed:
Oct. 18, 2017
Servicenow, Inc., Santa Clara, CA (US);
Aida Rikovic Tabak, Amsterdam, NL;
Ciprian Mocanu, Amsterdam, NL;
Andrei Gabur, Almere, NL;
Adrianus Augustinus Mathijssen, Drontent, NL;
Georgi Ivanov, Amstelveen, NL;
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
A hosted client instance includes a performance analytics module to present an internal key performance indicator and an external key performance indicator on a performance analytics dashboard. A query is executed to a connection to an external data source over a network to obtain a result set of data associated with the external key performance indicator. REST APIs associated with the performance analytics module are executed to: store the result set of data in a performance analytics storage device on the hosted client instance, the performance analytics storage device storing both the data associated with external and internal key performance indicators; and render, via a UI rendering engine of the performance analytics module, one or more widgets on the performance analytics dashboard. The REST APIs interact with the data associated with the internal and external indicators in the storage device to render the one or more widgets.