The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 19, 2020
Filed:
Mar. 20, 2017
Wipro Limited, Bangalore, IN;
Channarayapatna Sathyanarayana Kiran Kumar, Bangalore, IN;
Sawani Bade, Bangalore, IN;
Wipro Limited, Bangalore, IN;
Abstract
Disclosed subject matter relates to virtual assistance that includes a method and system for automatically generating response to a user query without language constraints. A response generating system receives the user query from a computing device associated with an end user and determines whether the user query belongs to at least one domain to determine goal data and a problem category of the user query. Further, a problem node associated with the user query is detected from problem nodes by parsing a predefined knowledge graph based on the goal data and the problem category. Furthermore, questions are provided based on problem sub-nodes of the problem node to the computing device to receive a feedback. The response to the user query extracted from the one of the problem sub-nodes is displayed to the end user based on the feedback. The present disclosure is highly scalable, reusable and requires minimal human supervision.