The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 12, 2020

Filed:

Feb. 18, 2019
Applicant:

Xpo Last Mile, Inc., Marietta, GA (US);

Inventors:

Karl Meyer, Atlanta, GA (US);

Jonathan Turner, Marietta, GA (US);

Assignee:

XPO Last Mile, Inc., Marietta, GA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); G06Q 10/00 (2012.01); G06Q 10/06 (2012.01); G06Q 10/08 (2012.01); G06Q 30/00 (2012.01); G06Q 10/10 (2012.01); G08G 1/123 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0203 (2013.01); G06Q 10/00 (2013.01); G06Q 10/0631 (2013.01); G06Q 10/06311 (2013.01); G06Q 10/083 (2013.01); G06Q 10/0833 (2013.01); G06Q 30/016 (2013.01); G06Q 30/02 (2013.01); G06Q 30/0282 (2013.01); G06Q 10/1095 (2013.01); G08G 1/123 (2013.01);
Abstract

Systems and methods for initiating and conducting an automated survey are disclosed herein. According to some implementations, a processing device of a computer may receive a notification of an occurrence of a trigger event after the occurrence of the trigger event, initiate an automated survey to be offered to the customer, conduct the automated survey with the customer, and receive survey result information from the customer in response to the automated survey.


Find Patent Forward Citations

Meyer, Karl. (2020). Triggering and conducting an automated survey (U.S. Patent No. 10650397). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10650397

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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