The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 14, 2020

Filed:

Jul. 18, 2016
Applicant:

Dell Products L.p., Round Rock, TX (US);

Inventor:

Prabir Majumder, Plano, TX (US);

Assignee:

Dell Products L.P., Round Rock, TX (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 50/00 (2012.01); G06F 40/30 (2020.01); G06Q 30/02 (2012.01); G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 50/01 (2013.01); G06F 40/30 (2020.01); G06Q 10/063 (2013.01); G06Q 30/02 (2013.01);
Abstract

A method and system are disclosed for analyzing text affinity among a plurality of social media communications, comprising dividing a first social media communication into first plurality of social media communication threads; dividing a second social media communication into a second plurality of social media communication threads; performing a text affinity analysis operation between respective threads of the first plurality of social media communication threads and the second plurality of social media communication threads; and, determining a level of intervention to perform based upon the text affinity analysis operation.


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