The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 14, 2020
Filed:
Mar. 31, 2017
Wipro Limited, Bangalore, IN;
Manjunath Ramachandra Iyer, Bangalore, IN;
Sethuraman Ulaganathan, Tiruchirapalli, IN;
Wipro Limited, Bangalore, IN;
Abstract
The present disclosure relates to a method and system for obtaining interactive user feedback in real-time by feedback obtaining system. The feedback obtaining system establishes connection between user device of user and server of service provider based on user location received from user device, receives static data of user from server and dynamic data of user from capturing device located at site of service provider, identify contextual information associated with user based on static data and dynamic data, provide one or more feedback queries for user from database based on contextual information, provide one or more sub-feedback queries for user based on response of user for one or more feedback queries and obtains user feedback based on response of user for one or more sub-feedback queries and one or more feedback queries and implicit feedback. The use of implicit feedback together with actual feedback gives effective feedback of users.