The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 07, 2020

Filed:

Jul. 27, 2017
Applicant:

Oracle International Corporation, Redwood Shores, CA (US);

Inventors:

Sangameswaran Viswanathan, Saratoga, CA (US);

Shailendra Mishra, Fremont, CA (US);

Anand Srinivasan, Bangalore, IN;

Assignee:

Oracle International Corporation, Redwood Shores, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06F 16/951 (2019.01); G06F 16/2457 (2019.01); G06F 16/2458 (2019.01); G06F 17/27 (2006.01); G06F 16/332 (2019.01); G06F 16/27 (2019.01); H04L 29/08 (2006.01); G06F 16/33 (2019.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 16/2457 (2019.01); G06F 16/2471 (2019.01); G06F 16/273 (2019.01); G06F 16/3329 (2019.01); G06F 16/951 (2019.01); G06F 17/278 (2013.01); G06F 17/279 (2013.01); G06F 17/2785 (2013.01); H04L 67/02 (2013.01); H04L 67/2852 (2013.01); G06F 16/3344 (2019.01); H04L 51/04 (2013.01);
Abstract

Provided are methods, systems, and computer-program products for responding to a natural language communication, sending a response to request additional information from a user, and exposing an invocable method for accessing a virtual database. Some examples relate to a bot server that can respond to natural-language messages (e.g., questions or comments) through a messaging application using natural-language messages. Other examples relate to storage of event data associated with a web page or a mobile application. Event data can describe one or more actions performed in relation to the web page and/or the mobile application. Other examples relate to behavioral analytics of the event data.


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