The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 31, 2020
Filed:
Aug. 12, 2016
Accenture Global Services Limited, Dublin, IE;
Accenture Global Services Limited, Dublin, IE;
Abstract
A method for optimizing network parameters of a network includes receiving, via a network probe in communication with the network, a service type, key performance indicators associated with the service type, and network parameter information of the network. A customer satisfaction score associated with the service type and the associated key performance indicators is determined. When the customer satisfaction score is determined to be below a threshold, one or more network parameters leading to the customer satisfaction score being below the threshold are determined from the network parameter information. The one or more network parameters are adjusted, via a network configuration interface in communication with the network, to thereby increase the customer satisfaction score.