The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 31, 2020
Filed:
Oct. 16, 2015
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Rahul Ghosh, Morrisville, NC (US);
Aaron J. Quirk, Ferry Ln., NC (US);
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/0484 (2013.01); H04L 29/08 (2006.01); G06F 11/34 (2006.01); G06F 17/40 (2006.01);
U.S. Cl.
CPC ...
H04L 67/22 (2013.01); G06F 11/3438 (2013.01); G06F 11/3452 (2013.01); G06F 11/3476 (2013.01); G06F 17/40 (2013.01);
Abstract
In some aspects, a computer-implemented method for diagnosing an unfavorable mobile application user experience is described. The method may include retrieving user application interaction data from a mobile device, inter-correlating the user application interaction data, updating a user interaction database with the inter-correlated user application data, and diagnosing, via a processor operatively connected to the user interaction database, information indicative of a cause of the unfavorable user experience.