The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 31, 2020

Filed:

Nov. 29, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Kuntal Dey, Rampurhat, IN;

Mohit Jain, Dhanbad, IN;

Pratyush Kumar, Chennai, IN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06K 9/00 (2006.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06K 9/00228 (2013.01); G06K 9/00275 (2013.01); G06K 9/00288 (2013.01); G06K 9/00302 (2013.01); G06K 9/00597 (2013.01);
Abstract

One embodiment provides a method, including: receiving, at a conversation agent, text-based input from a user and beginning a conversation between the user and the conversation agent; capturing at least one facial image of the user and analyzing the facial image to extract eye gaze information and facial expressions of the user; identifying, within the text based conversation, a concept of interest to the user, wherein the identifying comprises analyzing the eye gaze information to identify a position within the text-based conversation and determining the concept corresponding to the position within the text-based conversation; determining an emotion of the user in relation to the concept of interest, wherein the determining an emotion comprises analyzing the facial expressions of the user; and providing a text-based response to the user, wherein the text-based response is formulated in view of the determined emotion and the identified concept of interest.


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