The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 31, 2020

Filed:

Oct. 31, 2018
Applicant:

Panasonic Intellectual Property Corporation of America, Torrance, CA (US);

Inventor:

Kotaro Sakata, Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/28 (2006.01); G06Q 10/00 (2012.01); H04L 12/46 (2006.01); G05B 15/02 (2006.01); G05B 19/042 (2006.01); G05B 23/02 (2006.01);
U.S. Cl.
CPC ...
H04L 12/2823 (2013.01); G05B 15/02 (2013.01); G05B 19/0428 (2013.01); G06Q 10/20 (2013.01); H04L 12/4625 (2013.01); G05B 23/0216 (2013.01); G05B 2219/2642 (2013.01); G05B 2219/34477 (2013.01);
Abstract

An information provision apparatus whereby information regarding a malfunction or problem that occurred during the use of a prescribed model of home appliance can be shared with users using the same model of home appliance. A device () has the following: a presentation-information reception unit () that receives presentation information generated by a server () and stores the presentation information in a prescribed storage unit; and a presentation unit () that presents the presentation information to the user of the device (), the presentation information having been read out from the aforementioned storage unit. The presentation information indicates malfunctions or problems that occurred in devices that are the same model as the abovementioned device () and were being used by other users.


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