The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 31, 2020
Filed:
Jan. 06, 2016
International Business Machines Corporation, Armonk, NY (US);
Vijay Ekambaram, Tamilnadu, IN;
Ashish K. Mathur, Bangalore, IN;
Nitendra Rajput, Haryana, IN;
Vivek Sharma, Bangalore, IN;
International Business Machines Corporation, Armonk, NY (US);
Abstract
In response to a posting of a negative review of an information technology item, external environmental context data is collected that comprehends processing environment attributes of an external process that interacts with the item in a reviewed performance of the item. An attribute of the item criticized in the review is correlated with an attribute of the external environmental context data as a function of contemporaneous time of occurrence. Degrees of likelihood as the principal cause of the negative review are determined for the attributes of the information technology item and for the correlated external environmental context data attribute. The negative review is determined to be a false negative review if the degree of likelihood that the correlated attribute of the external environmental context data is the principal cause is higher than the degree of likelihood that the criticized attribute of the information technology item is the principal cause.