The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 31, 2020

Filed:

Oct. 29, 2014
Applicants:

At&t Intellectual Property I, Lp, Atlanta, GA (US);

At&t Mobility Ii Llc, Atlanta, GA (US);

Inventors:

Jeremy Fix, Acworth, GA (US);

George Goehring, Decatur, GA (US);

Michael Lugo, Atlanta, GA (US);

Assignees:

AT&T Intellectual Property I, L.P., Atlanta, GA (US);

AT&T Mobility II LLC, Atlanta, GA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 50/32 (2012.01); G06Q 10/00 (2012.01); G06Q 50/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); G06Q 50/10 (2013.01); G06Q 50/32 (2013.01);
Abstract

Aspects of the subject disclosure may include, for example, obtaining device diagnostic data for a group of devices that provide communication services to a plurality of customer premises of a plurality of users over a network, obtaining configuration data associated with the plurality of customer premises, obtaining quality key performance indicators associated with the communication services of the plurality of customer premises, applying linear regression to the device diagnostic data, the configuration data and the quality key performance indicators to identify a quality threshold based on a particular configuration, detecting a subset of customer premises from among the plurality of customer premises that are not satisfying the quality threshold, and analyzing a subset of the device diagnostic data that corresponds to the subset of customer premises to determine equipment associated with the subset of customer premises for maintenance. Other embodiments are disclosed.


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