The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 24, 2020

Filed:

Mar. 22, 2018
Applicant:

Huawei Technologies Co., Ltd., Shenzhen, CN;

Inventors:

Wenge Zhang, Shenzhen, CN;

Ridong Xu, Shenzhen, CN;

Yong Chen, Xi'an, CN;

Qingming Liu, Shenzhen, CN;

Taizhou Chen, Shenzhen, CN;

Fuxiang Xiong, Shenzhen, CN;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/24 (2006.01); H04L 12/26 (2006.01);
U.S. Cl.
CPC ...
H04L 41/0677 (2013.01); H04L 41/0668 (2013.01); H04L 41/0686 (2013.01); H04L 41/0893 (2013.01); H04L 43/0817 (2013.01); H04L 43/10 (2013.01); H04L 43/16 (2013.01);
Abstract

This application provides a troubleshooting method and apparatus. The troubleshooting method includes obtaining key performance indicator (KPI) information of each service processor in a monitored network element; determining a faulty object according to the KPI information; determining a troubleshooting policy according to the faulty object; and sending the troubleshooting policy to a management unit in a network function virtualization (NFV) system, so that the management unit uses the troubleshooting policy to perform troubleshooting. Using the method or apparatus in this application, a problem of relatively low precision in fault locating according to a heartbeat message of a network element can be resolved.


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