The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 24, 2020

Filed:

Jul. 05, 2018
Applicant:

Allstate Insurance Company, Northbrook, IL (US);

Inventors:

Robert Wasserman, Wheaton, IL (US);

Tara Cavallaro Kozlowski, Geneva, IL (US);

Ryan M. Briggs, Glen Ellyn, IL (US);

Imran Iqbal, Hoffman Estates, IL (US);

Assignee:

Allstate Insurance Company, Northbrook, IL (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G07B 15/02 (2011.01); G06Q 40/08 (2012.01); G06Q 30/06 (2012.01); H04W 88/02 (2009.01); G08G 1/123 (2006.01); G06Q 30/02 (2012.01); G06Q 20/32 (2012.01); H04M 3/487 (2006.01); G07C 5/00 (2006.01); G08G 1/00 (2006.01); H04W 4/40 (2018.01);
U.S. Cl.
CPC ...
G06Q 40/08 (2013.01); G06Q 20/322 (2013.01); G06Q 30/0222 (2013.01); G06Q 30/0631 (2013.01); G06Q 30/0635 (2013.01); G06Q 30/0637 (2013.01); G07C 5/008 (2013.01); G08G 1/123 (2013.01); G08G 1/205 (2013.01); H04M 3/487 (2013.01); H04W 4/40 (2018.02); H04W 88/02 (2013.01); G07C 2205/02 (2013.01); H04M 2201/38 (2013.01); H04M 2207/18 (2013.01);
Abstract

A mobile computerized apparatus or method configured to coordinate towing facilities and roadside assistance providers and their available capacity to tow and provide roadside assistance and match users with those towing facilities and roadside assistance providers is disclosed. The apparatus or method may be configured to consider the following factors in matching the towing facilities/roadside assistance providers and users: (a) availability of nearby towing facilities; (b) telematics information from the vehicle to assist with the diagnosis/repairs; (c) preset preferences of the user; (d) insurance information (such as the type of the vehicle the user has and the user's home address); and (e) the capabilities of the towing facility.


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