The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 24, 2020

Filed:

Sep. 07, 2017
Applicant:

Mediazen, Inc., Seongnam-si Gyeonggi-do, KR;

Inventor:

Ji Hoon Shin, Seoul, KR;

Assignee:

MEDIAZEN, INC., Seongnam-si, Gyeonggi-do, KR;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/20 (2006.01); G06F 9/451 (2018.01); H04L 12/18 (2006.01); G06F 3/16 (2006.01); G10L 15/22 (2006.01); G10L 15/02 (2006.01); G06Q 50/12 (2012.01); G06F 11/32 (2006.01); G06F 16/61 (2019.01); G06Q 30/02 (2012.01); H04L 12/58 (2006.01); G06F 17/27 (2006.01); H04L 29/08 (2006.01); H04W 4/12 (2009.01); H04W 4/50 (2018.01);
U.S. Cl.
CPC ...
G06F 9/454 (2018.02); G06F 3/167 (2013.01); G06F 11/328 (2013.01); G06F 16/61 (2019.01); G06Q 30/0281 (2013.01); G06Q 50/12 (2013.01); G10L 15/02 (2013.01); G10L 15/22 (2013.01); H04L 12/189 (2013.01); H04L 12/1859 (2013.01); H04L 12/1895 (2013.01); H04L 51/063 (2013.01); G06F 9/453 (2018.02); H04L 67/32 (2013.01); H04W 4/12 (2013.01); H04W 4/50 (2018.02);
Abstract

Disclosed are a service request system and method using a service request device for a multiple language supported room, more particularly, a service request system and method using a service request device for a multiple language supported room, for allowing a user to make a request for a service selected by the user in the room in a language selected by the user. Here, an efficient operating process is provided by making a request for a service selected by a user in a room in a language selected by the user to remove a language barrier and to differentiate and call a service desired by a user according to an accurate intention, a service is immediately processed by calling a service to a corresponding employee when a service is called through a service request system, and convenience of a service is provided to allow a user to easily recognize a processing result when the service is requested.


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