The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 17, 2020
Filed:
Jun. 30, 2017
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Toby Walker, Cambridge, MA (US);
Sarvesh Nagpal, Redmond, WA (US);
Ron Kohavi, Issaquah, WA (US);
Brian Frasca, Redmond, WA (US);
MICROSOFT TECHNOLOGY LICENSING, LLC, Redmond, WA (US);
Abstract
Systems, methods, and computer-readable storage media are provided for determining whether a user is a human agent or a non-human agent. A user is initially classified as a human or non-human agent based on user request properties. Sensor data is received from the user device and used to determine whether the user is to be reclassified as a human agent or non-human agent. Based on the sensor data, the user is then reclassified as a human agent or non-human agent. A service is adapted based on the classification.