The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 17, 2020

Filed:

Jun. 05, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

James D. Creasman, Apex, NC (US);

Kevin D. Dillard, Holly Springs, NC (US);

Jeffrey K. Johnson, Greensboro, NC (US);

Barry J. Pellas, Durham, NC (US);

Matthew T. Pellas, Raleigh, NC (US);

Matthew K. Thomas, Raleigh, NC (US);

Paul A. Titus, Raleigh, NC (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/24 (2006.01);
U.S. Cl.
CPC ...
H04L 41/0806 (2013.01); H04L 41/084 (2013.01); H04L 41/0883 (2013.01);
Abstract

A method and technique for utilizing user feedback of product installation includes receiving, by a first install module executing on a server, feedback data associated with an installation of a first instance of a product on a first client computing system. The first install module assesses the feedback data and, based on the assessment of the feedback data, modifies a default installation sequence for the product to create a modified installation sequence. The first install module receives a communication from a second client computing system installing a second instance of the product on a second client computing system and interfaces with a second install module provided by the product executing on the second client computing system to communicate the modified installation sequence for installing the second instance of the product on the second client computing system by the second install module.


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