The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 17, 2020

Filed:

Sep. 08, 2016
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Thomas W. Conti, Poughkeepsie, NY (US);

Kyle R. Moser, Stone Ridge, NY (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0201 (2013.01); G06Q 10/06 (2013.01);
Abstract

Aspects of the present invention include a method, system and computer program product. The method includes a processor determining one or more customer workload and environment features by one or more of geography, country or culture; determining one or more customer workload and environment features by industry; determining that at least one of the one or more customer workload and environment features by one or more of geography, country, culture or industry is beneficial to one or more other customers; and determining that at least one of the one or more customer workload and environment features by one or more of geography, country, culture or industry is beneficial to best practices.


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