The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 17, 2020

Filed:

Mar. 13, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Ajay Kumar Gupta, New Delhi, IN;

Pratyush Kumar, Chennai, IN;

Sachindra Joshi, Gurgaon, IN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06Q 10/06 (2012.01); G06F 17/27 (2006.01); G06N 3/00 (2006.01); G06F 17/18 (2006.01);
U.S. Cl.
CPC ...
G06F 17/279 (2013.01); G06F 17/18 (2013.01); G06N 3/006 (2013.01); G06Q 10/0633 (2013.01); H04L 51/02 (2013.01);
Abstract

One embodiment provides a method, including: receiving information corresponding to a dialog flow between a conversational agent and a user; identifying, from the received information, dialog states, each dialog state corresponding to a possible response by the conversational agent; classifying a set of the identified dialog states as grounded dialog states, wherein the classifying comprises (i) receiving scoring input representing a desirability for each of the grounded dialog states and (ii) generating a score vector; assigning a score vector to each of the identified dialog states other than the grounded dialog states, wherein the assigning a score vector comprises extrapolating the score vector of a grounded dialog state to dialog states that the grounded dialog state is dependent upon; and computing an aggregate score vector for the dialog flow, wherein the aggregate vector score identifies an overall desirability of the dialog flow.


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