The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 10, 2020
Filed:
Feb. 28, 2017
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Al Chakra, Apex, NC (US);
Michael P. Clarke, Ellenbrook, AU;
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/07 (2006.01); G06F 16/22 (2019.01); G06F 21/57 (2013.01); G06F 21/78 (2013.01); G06F 11/30 (2006.01);
U.S. Cl.
CPC ...
G06F 11/0787 (2013.01); G06F 11/079 (2013.01); G06F 11/0709 (2013.01); G06F 11/0793 (2013.01); G06F 11/3072 (2013.01); G06F 11/3075 (2013.01); G06F 11/3082 (2013.01); G06F 16/22 (2019.01); G06F 21/577 (2013.01); G06F 21/78 (2013.01); G06F 2221/034 (2013.01);
Abstract
A system and method of obtaining an abstracted issue from a problem associated with a system include receiving a problem report. The problem report includes one or more symptoms of the problem. The method also includes deleting at least an identifier of the problem in the problem description to generate the abstracted issue, and storing the abstracted issue in a searchable database.