The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 25, 2020

Filed:

Oct. 18, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Guillaume A. Baudart, New York, NY (US);

Julian T. Dolby, Bronx, NY (US);

Evelyn Duesterwald, Millwood, NY (US);

David J. Piorkowski, White Plains, NY (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06F 9/451 (2018.01); H04L 29/06 (2006.01); G06F 17/27 (2006.01); G06N 20/00 (2019.01); H04L 12/24 (2006.01); H04L 12/18 (2006.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 9/453 (2018.02); G06F 17/2785 (2013.01); G06N 20/00 (2019.01); H04L 63/1416 (2013.01); H04L 63/1433 (2013.01); H04L 63/1491 (2013.01); H04L 12/1818 (2013.01); H04L 41/0681 (2013.01);
Abstract

Aspects of the present invention disclose a method, computer program product, and system for detecting and mitigating adversarial virtual interactions. The method includes one or more processors detecting a user communication that is interacting with a virtual agent. The method further includes one or more processors determining a risk level associated with the detected user communication based on one or more actions performed by the detected user while interacting with the virtual agent. The method further includes one or more processors in response to determining that the determined risk level associated with the detected user communication exceeds a risk level threshold, initiating, a mitigation protocol on interactions between the detected user and the virtual agent, where the mitigation protocol is based on the actions performed by the detected user while interacting with the virtual agent.


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