The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 25, 2020
Filed:
Aug. 25, 2016
Hartford Fire Insurance Company, Hartford, CT (US);
Patrick D. Brown, Marlborough, CT (US);
John G. Buccetti, Wallingford, CT (US);
Daniel R. Console, South Windsor, CT (US);
Lisa J. Kissane, Oakdale, CT (US);
Robert M. Nichols, North Granby, CT (US);
Hugh J. Quinn, West Hartford, CT (US);
Irma Rivera, East Berlin, CT (US);
Kenneth A. Saucier, Bristol, CT (US);
Angela L Secondino, East Haven, CT (US);
Susan R. Vecchio, Glastonbury, CT (US);
Donna M. Warnock, Vernon, CT (US);
Hartford Fire Insurance Company, Hartford, CT (US);
Abstract
A data store may contain data describing systems associated with an enterprise. The data store may contain electronic records, each containing a record identifier and a set of record characteristic values, including a service tier goal. A compliance score may be automatically calculated based on an assessment of record characteristic values, the service tier goal, and at least a system availability value, an incident response time value, and an incident restoration time value. A remediation recommendation may be generated, including steps that, when performed, will result in the selected system meeting the service tier goal. An indication representing the remediation recommendation may then be transmitted in connection with an interactive user interface display. According to some embodiments, remediation data is automatically routed to appropriate entities within the enterprise and updates associated with the remediation recommendation are automatically tracked as remediation steps are performed in connection with the selected system.