The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 25, 2020
Filed:
Jan. 27, 2017
Walmart Apollo, Llc, Bentonville, AR (US);
Richard Andrew White, Pineville, MO (US);
Julie Campbell, Bentonville, AR (US);
WALMART APOLLO, LLC, Bentonville, AR (US);
Abstract
Disclosed is a system for providing customer assistance for a product in a retail store. The customer accesses customer assistance through a mobile application on their mobile device. If available, a physical customer assistance associate provides assistance to the customer. If a physical customer assistance associate is not available, a remote customer assistance associate provides assistance to the customer. If neither a physical and/or remote customer assistance associate is available, the customer may select a comparison of the product with related in stock products. A comparison may also be selected in combination with a physical and/or remote customer assistance associate.