The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 18, 2020
Filed:
Aug. 24, 2016
Vonage Business Inc., Atlanta, GA (US);
Royee Uriel Tichauer, Haifa, IL;
Iliya Barenboim, Ramat Gan, IL;
Lihi Gendelis, Tel Aviv-Yafo, IL;
Tzachi Azo, Jerusalem, IL;
Natan Shaltiel, Tel-Aviv, IL;
Sagi Dudai, Tel-Aviv, IL;
Vonage Business Inc., Atlanta, GA (US);
Abstract
Systems and methods for providing integrated computerized personal assistant services in telephony communications are provided herein. In some embodiments, the system may include a call processing system configured to transmit voice-based data generated during a telecommunication session between multiple participants, and a computerized virtual assistant system configured to analyze the voice-based data received to identify the presence of actionable commands, determine at least one service provider associated with the identified actionable command, generate and transmit at least one request for performance of the actionable command to the at least one service provider, receive, from each of the at least one service providers, a response to the at least one request for performance of the actionable command, and transmit, to the call processing system, a notification based on the responses received from the at least one service provider.