The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 18, 2020

Filed:

Apr. 28, 2017
Applicant:

Toshiba Client Solutions Co., Ltd., Koto-ku, Tokyo, JP;

Inventors:

Kei Ito, Kodaira Tokyo, JP;

Kouetsu Wada, Nishitama Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/06 (2012.01); G06F 16/951 (2019.01); G06F 16/955 (2019.01); G06F 11/07 (2006.01); G06F 3/06 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0629 (2013.01); G06F 3/0653 (2013.01); G06F 11/079 (2013.01); G06F 11/0766 (2013.01); G06F 11/0793 (2013.01); G06F 16/951 (2019.01); G06F 16/9566 (2019.01);
Abstract

According to one embodiment, an electronic apparatus includes a memory and a processor. The processor is coupled to the memory, and is configured to: receive first information including information indicative of a usage state of a device; detect a sign of mechanical failure of the device by analyzing the first information; acquire second information associated with a replacement product for the device of which the sign of mechanical failure is detected, the second information including information of at least one of an identical product and an alternative product to the device; and output the second information as information associated with the device of which the sign of mechanical failure is detected.


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