The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 18, 2020

Filed:

Nov. 22, 2016
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Richard W. Jamison, Indianapolis, IN (US);

James McIntosh, McCordsville, IN (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); G06Q 10/10 (2012.01); H04L 12/58 (2006.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0242 (2013.01); G06Q 10/107 (2013.01); G06Q 30/0251 (2013.01); G06Q 30/0277 (2013.01); H04L 51/046 (2013.01); H04L 51/10 (2013.01); H04L 51/18 (2013.01); G06Q 30/00 (2013.01);
Abstract

A system for introducing behaviorally tested live content () into an electronic mail message comprising at least one dynamic live content area () sent through an e-mail service provider system () comprises memory and a click manager (). The memoryincludes behaviorally tested live content comprising image data. The click manager () receives an indication of the opening of the message by a recipient, whereupon the click manager () accesses the memory to retrieve behaviorally tested live content () and send the retrieved behaviorally tested live content () for rendering in the dynamic live content area () of the electronic mail message opened by the one of the plurality of 0 recipients.


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