The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 18, 2020
Filed:
Jul. 29, 2016
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Giuseppe Ciano, Rome, IT;
Francesca Curzi, Rome, IT;
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/27 (2006.01); G06F 17/24 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
G06F 17/2785 (2013.01); G06F 17/248 (2013.01); G06F 17/2705 (2013.01); G06F 17/2745 (2013.01); G06F 17/2775 (2013.01); H04L 51/02 (2013.01); H04L 51/16 (2013.01); H04L 51/18 (2013.01);
Abstract
Methods and systems for message pre-processing include extracting a topic from a received message. The topic of the received message is compared to one or more previously sent or received messages to determine if the topic has already been addressed. An attribute of the message is set to indicate whether the topic has already been addressed. A draft response to the message is generated if the topic has not already been addressed.