The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 18, 2020
Filed:
Jun. 28, 2019
Atlassian Pty Ltd, Sydney, New South Wales, AU;
Atlassian, Inc., San Francisco, CA (US);
Geoff Sims, Sydney, AU;
ATLASSIAN PTY LTD, Sydney, New South Wales, AU;
ATLASSIAN, INC., San Francisco, CA (US);
Abstract
Described herein is a computer implemented method for identifying one or more classifications for a particular ticket maintained by an issue tracking system. The method comprises: receiving data in respect of the particular ticket; retrieving cluster data in respect of a set of clusters; calculating cluster membership data in respect of the particular ticket; and identifying, based on the cluster membership data, one or more specific clusters from the set of clusters. For each specific cluster a classification associated with the specific cluster is identified and returned.