The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 11, 2020
Filed:
Aug. 07, 2019
Samsung Electronics Co., Ltd., Suwon-si, Gyeonggi-do, KR;
Kwangyoun Kim, Suwon-si, KR;
Woochan Kim, Suwon-si, KR;
Yusic Kim, Suwon-si, KR;
Juyeoung Kim, Suwon-si, KR;
Jaeeun Suh, Suwon-si, KR;
Eunsu Jeong, Suwon-si, KR;
Jihyun Jung, Suwon-si, KR;
Samsung Electronics Co., Ltd., Suwon-si, KR;
Abstract
An electronic device includes: a microphone; a speaker; a touchscreen display; a communication circuit; at least one processor; and a memory storing instructions that, when executed, cause the at least one processor to: receive a first user input; identify a service provider and a detailed service; select a first menu corresponding to the detailed service from menu information; attempt to connect a call to the service provider; when the call to the service provider is connected, transmit one or more responses until reaching a step corresponding to the first menu; in response to reaching the first menu, determine whether an attendant is connected; in response to completion of connection to the attendant, output a notification indicating that the connection to the attendant has been completed; and in response to reception of a second user input for the output notification, display a screen for a call with the service provider.