The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 11, 2020
Filed:
Nov. 05, 2015
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Somak Chattopadhyay, Redmond, WA (US);
Thomas Knudson, Salt Lake City, UT (US);
Chetan Shankar, Redmond, WA (US);
Maisem Ali, Redmond, WA (US);
Lilei Cui, Redmond, WA (US);
Sandeep Kalarickal, Redmond, WA (US);
Pradeep Ayyappan Nair, Redmond, WA (US);
Tom Keane, Redmond, WA (US);
Siddhartha Pasumarthy, Redmond, WA (US);
Shont Miller, Redmond, WA (US);
Lu Jin, Redmond, WA (US);
Qin Zhou, Redmond, WA (US);
Maria Black, Redmond, WA (US);
Elaine Lu, Redmond, WA (US);
Damien Gallot, Redmond, WA (US);
Christopher Geisbush, Sammamish, WA (US);
David Sauntry, Redmond, WA (US);
Peter Miller, Bellevue, WA (US);
MICROSOFT TECHNOLOGY LICENSING, LLC, Redmond, WA (US);
Abstract
Techniques allow DevOps personnel to perform incident management for cloud computing environments in a manner that maintains control over restricted data and the data plane. The DevOps personnel do not have access to restricted data or the ability to modify the cloud computing environment to gain access to restricted data. The incident management techniques include executing automatic operations to resolve an incident and allowing DevOps personnel to execute remote operations without providing the DevOps personnel access. A further incident management technique provides DevOps personnel with just-in-time (JIT) access that is limited to a certain level or type of access and limited in time. Still another technique for incident management is using an escort model, in which an escort session between operating personnel and DevOps personnel is established and connected to the cloud computing environment to allow the DevOps personnel access to the production environment while escorted by the operating personnel.