The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 11, 2020
Filed:
Feb. 23, 2018
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Jason Thomas Faulkner, Seattle, WA (US);
Casey James Baker, Seattle, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
Implementations may provide contextually-aware expertise or decision-making assistance for meeting participants. A system may include a computerized or automated assistant to help participants of a communication session to identify individuals having expertise related to a topic discussed during the communication session. The system, through the use of an agent-assisted response intelligence observing the communication session, may identify that meeting participants require assistance or expertise on a discussed topic. The agent-assisted response intelligence may reach out to individuals to ascertain if they have the expertise related to the discussed topic.