The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 04, 2020
Filed:
Jul. 20, 2017
Applicant:
Midea America Corp., Parsippany, NY (US);
Inventor:
Dongyan Wang, San Jose, CA (US);
Assignee:
MIDEA AMERICA CORP., Parsippany, NJ (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 7/02 (2006.01); G06F 16/00 (2019.01); H04L 12/28 (2006.01); G06F 17/27 (2006.01); G06N 5/02 (2006.01); G06N 5/04 (2006.01); G06F 16/957 (2019.01); G06F 16/2457 (2019.01); H04L 12/24 (2006.01); H04L 29/08 (2006.01); G06F 3/048 (2013.01);
U.S. Cl.
CPC ...
H04L 12/2825 (2013.01); G06F 16/2457 (2019.01); G06F 16/9574 (2019.01); G06F 17/2785 (2013.01); G06N 5/022 (2013.01); G06N 5/025 (2013.01); G06N 5/045 (2013.01); H04L 12/2809 (2013.01); G06F 3/048 (2013.01); H04L 41/5038 (2013.01); H04L 67/12 (2013.01);
Abstract
A quality management platform for home devices is implemented on a computer system and comprises a knowledge repository and a query engine. The knowledge repository includes a knowledge graph of nodes connected by edges. The nodes represent concepts relating to home devices and their operation and faults, and the edges represent relations between the concepts. The query engine receives requests relating to home devices, queries the knowledge graph based on the requests, and returns responses based on the query results.