The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 04, 2020

Filed:

Oct. 11, 2017
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Jayesh Govindarajan, Palo Alto, CA (US);

Nicholas Beng Tek Geh, San Carlos, CA (US);

Ammar Haris, Lake Forest Park, WA (US);

Zachary Alexander, Snoqualmie, WA (US);

Scott Thurston Rickard, Jr., Bellevue, WA (US);

Clifford Z. Huang, Seattle, WA (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06F 16/2457 (2019.01); G06F 16/9032 (2019.01); G06F 16/903 (2019.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06F 16/24578 (2019.01); G06F 16/90324 (2019.01); G06F 16/90348 (2019.01); G06N 20/00 (2019.01);
Abstract

A multi-tenant system stores a hierarchy of machine-learned models, wherein each machine-learned model is configured to receive as input a set of search results and generate as output scores for ranking the set of search results. Each machine-learned model is associated with a set of dimensions. The system evaluates search query performance. Performance below a threshold causes a new model to be generated and added to the hierarchy of models. Upon execution of a new search query associated with the same set of dimensions as the newly created model, the new model is used to rank that search query's search results.


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