The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 04, 2020

Filed:

May. 07, 2019
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Jayaraman Ganeshmani, Plano, TX (US);

Kissoon John Ramotar, Frisco, TX (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 8/30 (2018.01); G06F 8/65 (2018.01); G06Q 10/06 (2012.01); G06N 20/00 (2019.01); G06F 9/451 (2018.01); G06F 8/41 (2018.01);
U.S. Cl.
CPC ...
G06F 8/30 (2013.01); G06F 8/443 (2013.01); G06F 8/65 (2013.01); G06F 9/451 (2018.02); G06N 20/00 (2019.01); G06Q 10/06313 (2013.01);
Abstract

An exemplary process management server disclosed herein comprises a machine-learning model that may be trained to expose processes from a message stream in response to a training table. In one embodiment, one or more performance metrics of the exposed processes may be monitored to identify a process anomaly or other change in process performance, and to dynamically modify one or more process components in response thereto. Such an arrangement improves system performance, efficiency and resource utilization. For example, system performance may be improved by re-ordering process steps to minimize resource overlap. Efficiency and resource utilization may be improved by re-ordering process steps to maximize parallel processing and reduce lag times and bottlenecks.


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