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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 10541870 B1

PDFFull Text
Date of Patent:
Jan. 21, 2020

Filed:

Oct. 24, 2017

Unified work backlog

Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Scott Fuller, Woodinville, WA (US);

Anna Kotliarevskaia, Amsterdam, NL;

Colin O'Brien, Atlanta, GA (US);

Tarun Murala, Santa Clara, CA (US);

Madhu Geddam Umapathy, Santa Clara, CA (US);

Nitin Lahanu Hase, Hyderabad, IN;

Arun Vydianathan, Hyderabad, IN;

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:

Fletcher Yoder PC

Primary Examiner:

Dong U Kim

Int. Cl.
CPC ...
G06Q 10/00 (2012.01); H04L 12/24 (2006.01); G06F 9/50 (2006.01); G06F 9/48 (2006.01); G06F 9/46 (2006.01); G06F 16/951 (2019.01); G06F 9/54 (2006.01); H04L 29/08 (2006.01); G06F 9/451 (2018.01); G06F 16/27 (2019.01); G06F 16/2457 (2019.01); G06F 16/242 (2019.01); G06F 16/248 (2019.01); G06F 11/30 (2006.01); G06F 11/34 (2006.01); G06F 3/0486 (2013.01); G06Q 10/06 (2012.01); G06Q 30/06 (2012.01); H04L 12/26 (2006.01); G06F 3/0484 (2013.01); G06Q 30/00 (2012.01); G06Q 50/18 (2012.01); G06F 16/904 (2019.01); G06F 3/0482 (2013.01); G06Q 40/00 (2012.01); G06F 16/30 (2019.01); G06F 17/24 (2006.01); G06F 3/0481 (2013.01); H04L 29/06 (2006.01); G06F 9/445 (2018.01); G06F 21/57 (2013.01);
U.S. Cl.
CPC ...
H04L 41/0859 (2013.01); G06F 3/0481 (2013.01); G06F 3/0482 (2013.01); G06F 3/0486 (2013.01); G06F 3/04847 (2013.01); G06F 9/451 (2018.02); G06F 9/461 (2013.01); G06F 9/4881 (2013.01); G06F 9/5038 (2013.01); G06F 9/547 (2013.01); G06F 11/3006 (2013.01); G06F 11/3452 (2013.01); G06F 16/248 (2019.01); G06F 16/2423 (2019.01); G06F 16/24578 (2019.01); G06F 16/27 (2019.01); G06F 16/30 (2019.01); G06F 16/904 (2019.01); G06F 16/951 (2019.01); G06F 17/246 (2013.01); G06F 17/248 (2013.01); G06Q 10/067 (2013.01); G06Q 10/0635 (2013.01); G06Q 10/06314 (2013.01); G06Q 10/06315 (2013.01); G06Q 10/06393 (2013.01); G06Q 30/018 (2013.01); G06Q 30/0603 (2013.01); G06Q 30/0635 (2013.01); G06Q 30/0641 (2013.01); G06Q 40/12 (2013.12); G06Q 50/184 (2013.01); H04L 41/0803 (2013.01); H04L 41/0843 (2013.01); H04L 41/0893 (2013.01); H04L 41/12 (2013.01); H04L 41/22 (2013.01); H04L 43/045 (2013.01); H04L 43/08 (2013.01); H04L 43/50 (2013.01); H04L 63/1433 (2013.01); H04L 63/20 (2013.01); H04L 67/26 (2013.01); G06F 3/0484 (2013.01); G06F 9/44505 (2013.01); G06F 21/577 (2013.01); H04L 41/0879 (2013.01); H04L 67/12 (2013.01); H04L 67/34 (2013.01);
Abstract

Systems and methods are related to a global ranking for a unified list of tasks. From a plurality of work projects each having one or more tasks, a processor may receive a first set of selections of at least two work projects for generating a work backlog having a unified list of tasks. The processor may generate a list of potential tasks to include in the work backlog from the selected work projects. The processor may receive a second set of selections of one or more of the potential tasks to include in the work backlog. The processor may send signals to display the unified list of tasks of the work backlog based on the potential tasks selected. The unified list of tasks comprises at least two types of tasks from two different work projects having disparate priority metrics.

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