The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 14, 2020
Filed:
Feb. 01, 2018
International Business Machines Corporation, Armonk, NY (US);
Mustafa Canim, Ossining, NY (US);
Robert G Farrell, Cornwall, CT (US);
Achille B Fokoue-Nkoutche, White Plains, NY (US);
John A Gunnels, Somers, NY (US);
Ryan A Musa, New York, NY (US);
Vijay A Saraswat, Mapopac, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, apparatus and computer program product for responding to an indirect utterance in a dialog between a user and a conversational system is described. An indirect utterance is received. A parse structure of the indirect utterance is generated. The indirect utterance is an utterance which does not match a user goal expressed as elements of a knowledge graph. The parse structure is connected through the knowledge graph to a user goal to issue a request which is not stated in the indirect utterance. A system response is performed, where the system response is a dialog system response based on a combination of the parse structure and the connected user goal.