The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 07, 2020
Filed:
Sep. 15, 2016
Symantec Corporation, Mountain View, CA (US);
Michael Hart, Farmington, CT (US);
Chris Gates, Venice, CA (US);
Symantec Corporation, Mountain View, CA (US);
Abstract
The disclosed computer-implemented method for remediating computer stability issues may include (i) determining that a device has experienced a computer stability problem, (ii) obtaining, from the device, one or more computer-generated log lines that potentially include information pertaining to a cause of the computer stability problem, (iii) directly analyzing text included within the computer-generated log lines, (iv) identifying information relating to the computer stability problem based on the direct analysis of the text, and (v) remediating the device to resolve the computer stability problem. Various other methods, systems, and computer-readable media are also disclosed.