The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 31, 2019

Filed:

Sep. 16, 2016
Applicant:

Clutch Technologies, Llc, Atlanta, GA (US);

Inventors:

Brady L Rackley, III, Atlanta, GA (US);

James F. Heller, Atlanta, GA (US);

David W. Hallum, Atlanta, GA (US);

Ashish Trehan, Atlanta, GA (US);

Kyle L. Clements, Atlanta, GA (US);

John R. Phelps, Jr., Atlanta, GA (US);

Adam J. Carley, Sandy Springs, GA (US);

Vincent G. Zappa, Atlanta, GA (US);

Steven S. Neel, Suwanee, GA (US);

Sangameswar Venkatraman, Atlanta, GA (US);

Benjamin E. Morgan, Doraville, GA (US);

Eric R. Kraar, Atlanta, GA (US);

Christopher M. L. Howie, Atlanta, GA (US);

Assignee:

CLUTCH TECHNOLOGIES, LLC, Atlanta, GA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/06 (2012.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06Q 30/0631 (2013.01); G06N 20/00 (2019.01);
Abstract

A system and method to generate and maintain interaction with a customer by evaluating customer initiated messages and telematics data to obtain information used to generate response messages and, further, generating conversation initiating messages autonomously in an effort to solicit response messages from a customer.


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