The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 17, 2019
Filed:
Jan. 20, 2017
Applicant:
Salesforce.com, Inc., San Francisco, CA (US);
Inventor:
Shailesh Govande, Milpitas, CA (US);
Assignee:
salesforce.com, inc., San Francisco, CA (US);
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 12/58 (2006.01); H04L 29/08 (2006.01); H04W 4/12 (2009.01);
U.S. Cl.
CPC ...
H04L 51/36 (2013.01); H04L 67/22 (2013.01); H04L 67/24 (2013.01); H04W 4/12 (2013.01);
Abstract
This disclosure provides various techniques that may allow for user availability aware communication. For example, a first user may desire to send an electronic message to a second user, but may not have a way to intelligently select a messaging service to use. This disclosure provides, in one example of user availability aware messaging, that a particular messaging service may be selected based on activity information regarding the second user's activity on one or more messaging services. The electronic message may be sent to the second user via the particular messaging service.