The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 17, 2019
Filed:
Oct. 29, 2015
Verizon Patent and Licensing Inc., Arlington, VA (US);
Kiran Naiga, Mountain View, CA (US);
Momin Mirza, Santa Clara, CA (US);
Gilda Majidi, San Jose, CA (US);
Avinash S. Chugh, Nashua, NH (US);
Manian Krishnamoorthy, Hyannis, MA (US);
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Abstract
Targeted audio advertisements may be inserted into IVR sessions. The audio advertisements may be targeted based on session data that includes information describing an ongoing IVR session of a user of a mobile device and demographic information of the user. The audio advertisements may include prompts to solicit information from the user during the ongoing IVR session. The targeted audio advertisements may be played, to the user, during the ongoing IVR session.