The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 17, 2019
Filed:
Oct. 07, 2016
Bank of America Corporation, Charlotte, NC (US);
Alicia C. Jones-McFadden, Fort Mill, SC (US);
Matthew Hsieh, Charlotte, NC (US);
Scott R. Enscoe, Charlotte, NC (US);
Raghav Anand, Chadds Ford, PA (US);
Michael Anderson, Colleyville, TX (US);
Elizabeth Ann Miller, Brooklyn, NY (US);
Daniel Shilov, Nashua, NH (US);
Alicia Anli Salvino, Rockville, MD (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Embodiments leverage an artificial intelligence engine to generate customer-specific user experiences based on real-time analysis of customer responses to recommend and/or experienced features. Some embodiments access a profile of an end user comprising at least one first characteristic associated with the end user and extract end user information from a database of an entity server; identify a first trend related to resource utilization and/or management implemented by the end user based on the extracted end user information; determine an opportunity based on the identified first trend; in response to determining the opportunity, transmit control signals configured to cause the graphical user interface of the device of the end user to display graphically at least one recommendation based on the determined opportunity to the end user; and receive an input selecting or declining at least one recommendation. These inputs may correlate to a modified interface experience.